Terms & Conditions

Terms of service for our educational programs and website

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the services provided by FAT CAT CLAIMS LTD (Company Registration: 15505947), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Company Information

Company Name: FAT CAT CLAIMS LTD

Registration Number: 15505947

Address: 78 Orchard Way, Knebworth, England, SG3 6BU

Email: [email protected]

3. Educational Services

Course Enrollment:

  • Enrollment is confirmed upon payment of course fees
  • Students must meet prerequisite requirements for intermediate and advanced courses
  • Course schedules and content may be subject to change with reasonable notice
  • Class sizes are limited and enrollment is on a first-come, first-served basis

Attendance and Participation:

  • Regular attendance is required to successfully complete courses
  • Students are responsible for catching up on missed material
  • Disruptive behavior may result in removal from the program without refund

4. Payment Terms

  • Course fees must be paid in full before the start of classes
  • Payment can be made via credit card, debit card, or bank transfer
  • All prices are in British Pounds (GBP) and include applicable taxes
  • Failed payments may result in suspension from courses

5. Refund Policy

Cancellation by Student:

  • Full refund if cancelled more than 14 days before course start date
  • 50% refund if cancelled 7-14 days before course start date
  • No refund if cancelled less than 7 days before course start date
  • No refund after course has commenced

Cancellation by Company:

  • Full refund if course is cancelled by the company
  • Alternative course dates will be offered when possible

6. Intellectual Property

All course materials, content, and resources provided by FAT CAT CLAIMS LTD are protected by copyright and other intellectual property rights. Students may use materials for personal learning purposes but may not redistribute, reproduce, or use materials for commercial purposes without written permission.

7. Student Conduct

Students are expected to:

  • Treat instructors and fellow students with respect
  • Maintain academic honesty and integrity
  • Follow all safety and security protocols
  • Not engage in discriminatory or harassing behavior
  • Respect the learning environment and equipment

8. Limitation of Liability

FAT CAT CLAIMS LTD's liability is limited to the fees paid for the specific course. We are not liable for any indirect, incidental, special, or consequential damages. While we strive to provide high-quality education, we cannot guarantee specific career outcomes or employment opportunities.

9. Data Protection

We are committed to protecting your personal data in accordance with UK data protection laws. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

10. Website Use

When using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Upload malicious software or content
  • Interfere with other users' access to the site
  • Violate any applicable laws or regulations

11. Course Completion and Certification

Certificates are awarded upon successful completion of course requirements, including attendance, assignments, and assessments. Certificates reflect completion of our training programs and are not accredited university degrees or professional certifications unless specifically stated.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

FAT CAT CLAIMS LTD

Email: [email protected]

Address: 78 Orchard Way, Knebworth, England, SG3 6BU

Company Registration: 15505947