Privacy Policy

How we collect, use, and protect your personal information

Last updated: December 2024

1. Introduction

FAT CAT CLAIMS LTD (Company Registration: 15505947) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and educational services.

2. Information We Collect

Personal Information:

  • Name and contact information (email, phone, address)
  • Educational background and career goals
  • Payment information for course enrollment
  • Communication preferences

Technical Information:

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device information and operating system

3. How We Use Your Information

  • To provide and improve our educational services
  • To process course enrollments and payments
  • To communicate about courses, schedules, and updates
  • To provide customer support and respond to inquiries
  • To analyze website usage and improve user experience
  • To comply with legal obligations and regulations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our website and services
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Course records and certificates may be retained indefinitely for verification purposes.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent for marketing communications

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. For detailed information about our cookie practices, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

FAT CAT CLAIMS LTD

Email: [email protected]

Address: 78 Orchard Way, Knebworth, England, SG3 6BU

Company Registration: 15505947